Centralize WhatsApp, Instagram, Facebook, Telegram, and more in a single inbox to reply faster, sell more, and deliver a better experience.
14-day free trial. Set it up in under 10 minutes.
Add AI-powered support agents.
Ernesto B. CEO @ Bebell Digital Solutions
Faster support
Customers served every month
HelpDesk brings all your channels together in one place so you never miss an opportunity again.
Let your customers contact you instantly from your website using our full-featured live chat widget. Boost engagement and speed up replies.
The app trusted by more than 3 billion users. Ideal for fast support and updates, with an incredible 98% open rate.
Connect with more than a billion active users. A key tool for support and marketing, achieving high engagement rates worldwide.
Interact on the world's largest visual social network. It offers a conversational experience ideal for discovering products and building relationships with your audience.
A universal channel with access to more than 5 billion people. Deliver instant notifications with a 98% open rate, even without internet access.
A global platform focused on privacy and speed with more than a billion users. It processes millions of messages daily in rapidly growing communities.
A messaging app with strong adoption in Europe and Asia. Send direct updates leveraging its rich multimedia content tools.
Dominant in Japan and Southeast Asia. A versatile tool that goes beyond messaging, integrating multiple business services.
The massive super-app with 1.4 billion users. Dominant in China, it's a complete ecosystem for messaging, payments, and support.
The leading platform in Vietnam with 79 million active users. Essential for deeply connecting with customers and audiences in this region.
The classic, essential channel. Manage all your support emails directly from your HelpDesk inbox, without having to jump between tabs.
Connect any third-party platform directly to your system. Integrate custom apps while keeping all your conversations in one unified panel.
Design smart conversations that work for you, without any coding.
Set up shortcuts for your most frequent questions or let our AI Assistants analyze the context and keep conversations flowing 24/7. Interact with the simulator to see how it works in real time.
Give every conversation the destination it deserves and give your team the clarity they need to operate without chaos.
Turn the chaos of requests into an orderly, efficient flow. Every ticket finds its owner, and every agent already knows what to do and when.
Monitor your agents' performance and reply in under 2 minutes to ensure an amazing experience from the control panel.
RESPONSE TIME
TICKETS RESOLVED
Connect with your customers in real time through a private chat on your website or in a standalone window. Answer questions, guide purchases, and offer personalized service before they leave your page.
Add live chat to your website and answer questions instantly before the user decides to go to a competitor.
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Custom forms let you collect specific data from each customer before they start a conversation. By adapting fields to the type of inquiry, product, or department, you get all the relevant information from the first contact, eliminating repetitive questions and speeding up resolution times.
Offer 24/7 access to articles and guides to resolve frequent issues without needing live support.
Designed for teams and businesses that need agility and order in their daily communication.
Schedule medical appointments instantly and reply to patients from any messaging channel without losing the history.
Receive and manage multiple delivery orders in a centralized way. Never leave a diner waiting.
Answer stock questions, send product photos, and close sales directly through chat in record time.
Provide organized technical support, create tickets, and deliver personalized service your customers will love.
"We went from having a mess on WhatsApp to replying in seconds. Now the whole team collaborates from the same place and sales have skyrocketed."
"Saved replies and AI save us hours of work every day. HelpDesk literally paid for its subscription in the first week."
"Our patients no longer complain about slow replies. Centralizing Instagram and WhatsApp gave us the clarity we needed."
